FAQ - Frequently Asked Questions
Product & Performance
Are ARID boots 100% waterproof?
Yes. Our boots are fully waterproof, from top to sole, thanks to their high-quality rubber construction. They are designed to keep your feet dry, even in heavy rain.
Are these rain boots?
Yes, but redesigned. Our boots are a modern alternative to the traditional rain boot: more elegant, more functional, and designed for everyday wear, in the city or in nature.
Are the boots comfortable for walking all day?
Absolutely. Thanks to their memory foam insole and functional design, they offer optimal comfort for daily use.
What temperatures can ARID boots be worn in?
Our cotton-lined boots are ideal for temperatures between approximately 0 °C and 20 °C. They are perfect for mid-season, rainy days, and temperate climates.
Are the boots non-slip?
Yes, the sole is designed to provide good grip on wet and slightly slippery surfaces.
Size & Fit
Do the boots run true to size?
Yes, we recommend you take your usual size. If you are between two sizes, we suggest choosing the smaller size. Refer to our size guide to measure your foot.
Can I wear thick socks?
Yes, the cut allows for thicker socks for more comfort in cooler weather.
Maintenance
How to clean rubber boots?
A simple damp cloth or soapy water is sufficient. Avoid abrasive products to preserve the matte finish.
How can I make my boots last longer?
We recommend keeping them out of direct sunlight and excessive heat to preserve the quality of the rubber.
Delivery & returns
Do you offer returns?
We offer a flexible return policy within 30 days of purchase for dissatisfaction or manufacturing defects.
What are the delivery times to Canada?
Each order is carefully prepared within 1 to 2 business days. Delivery then takes 2 to 7 business days anywhere in Canada. A tracking number is sent to you upon shipment.
